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FAQ'S

Here are some Frequently Asked Questions:

Why is there a change to my rewards account?

We want your experience to be the best it can be, so we’ve made some updates to the mobile app so it is faster and easier to order and enjoy all your Olga’s favorites. We’ve also made the program simpler to use and understand. 

What happens to all of my Olga Points?

Your Olga points will be automatically converted for you and will be in your account when you open the updated Olga’s App.

What happens to my rewards?

If you have an activated reward, it will NOT transfer over, please email olgasguestcomments@teamschostak.com and we will address your concerns.

How can I choose my order method?

Now you can choose Grab ‘N’ Go, Curbside or Delivery at the checkout page when ordering on the mobile app.

When will I receive my Olga Points?

Olga Points are added to your account balance immediately after each visit.

I forgot to give my rewards number. Can I still get Olga Points for my visit?

Yes, if you have your receipt! Please email a copy of your receipt and your request to olgasguestcomments@teamschostak.com.

Are rewards automatically applied to my order?

You can now choose your own rewards! You must select a reward before it can be redeemed and selected on your next order.